IPD's Turning Point Programme offer a chance for Facilities Managers to share best practices, review case studies, and benchmark their facilities management services against peer organisations. Turning Point Workshops focus on market research, potential value-added services and increasing customer loyalty and retention, as well as addressing service quality issues in order to maximise supplier profit margins. The programme is sponsored by Carillion, Johnson Controls, and EMCOR. Contact us to register for the next scheduled workshop or download the Turning Point brochure.

The Turning Point Programme was nominated for the MITIE Innovation Award from PFM (Premise and Facilities Management Journal).  The award recognises innovation and an entrepreneurial approach to facilities management services.